Privacy Policy

How Passport Photo Live handles your photos and data.

Thank you for choosing to be part of our community at passportphotolive.com ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].

What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.

  • Personal Information: Names, email addresses.
  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by PayPal. You may find their privacy notice link(s) here: PayPal Privacy.

Information Automatically Collected

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information.

  • Log and Usage Data: Service-related, diagnostic, usage and performance information our servers automatically collect.
  • Device Data: Information about your computer, phone, tablet or other device you use to access the Services.
  • Location Data: Information about your device's location, which can be either precise or imprecise.

How Do We Use Your Information?

We use personal information collected via our Services for a variety of business purposes described below:

  • To send administrative information to you.
  • To protect our Services (e.g., fraud monitoring and prevention).
  • To enforce our terms, conditions and policies.
  • To fulfill and manage your orders, payments, returns, and exchanges.
  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries/offer support to users.
  • For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services.

Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
  • Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf.
  • Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit or use the Services.

Who Will Your Information Be Shared With?

We only share and disclose your information with the following third parties:

  • Invoice and Billing: PayPal
  • Web and Mobile Analytics: Google Analytics
  • To protect the website from bots: Google reCAPTCHA

Do We Use Cookies?

We may use cookies and other tracking technologies to collect and store your information. Most of the cookies we use are "session cookies" which are automatically deleted after your visit. You can configure your browser to reject cookies, but this may limit functionality.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice. No purpose in this notice will require us keeping your personal information for longer than 90 days. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18.

Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws, including the right to request access, rectification, or erasure of your personal information. To exercise these rights, email us at [email protected]. We will respond within 30 days.

California Residents: California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes.

Policy Updates

We may update this privacy notice from time to time. If we make material changes, we will notify users by posting a banner on the website or by other reasonable means. Please review this notice regularly.

Contact Us

If you have questions or comments about this notice, you may email us at [email protected].